Privacy Policy

This Privacy Policy describes how tolverica.com (“we”, “us”) collects, uses, stores, and shares personal data when you visit our website and submit placement/consultation requests.

1. What personal data we collect

Depending on how you interact with the site, we may collect:

  • Contact details you provide in requests (e.g., name, email, and phone).
  • Details of your request/communication (e.g., message content, preferences you share).
  • Technical and usage information (e.g., IP address, browser type, device identifiers, and pages viewed) through standard server logs and similar technologies.
  • Information about marketing/analytics activities if you use our forms or pages that include measurement tools.

2. Purposes of processing

We process personal data for the following purposes:

  • To respond to and manage placement/consultation requests.
  • To provide requested services or information and communicate with you.
  • To operate and secure our website, including troubleshooting and preventing fraud/abuse.
  • To meet legal obligations applicable in Ukraine.

3. Legal basis for processing (Ukraine)

Where we collect personal data through forms on our website, we process it in accordance with the Law of Ukraine “On Personal Data Protection” and, where applicable, based on your consent or another lawful basis provided by that law. You can contact us using the details in Section 8 to understand the specific basis applied to your submission.

Applicable reference: Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

4. How we use cookies and similar technologies

We may use cookies and similar technologies to ensure the website works properly and to analyze performance. If required, we provide notice and collect consent in accordance with applicable Ukrainian rules. The exact tools used may vary over time; you can review and manage your browser cookie settings.

5. Data retention

We retain personal data only for as long as necessary for the purposes described in this Policy or to comply with legal requirements. Retention periods may differ depending on the type of data and whether we have an ongoing request.

6. Disclosure and sharing

We do not sell your personal data. We may share personal data with:

  • Service providers that process data on our behalf (e.g., hosting or technical support), under contractual obligations to protect the data.
  • Authorized governmental bodies, courts, or law enforcement when disclosure is required by law.

7. International transfers

If personal data is transferred outside Ukraine or processed in environments located abroad, we take appropriate measures to ensure protection consistent with applicable Ukrainian personal data requirements. If you submit a request and want confirmation of transfer locations for the specific tooling used, contact us in Section 8.

8. Your rights

Under Ukrainian law, you may have the right to access your personal data, request correction or deletion, and object to processing in certain cases, subject to legal conditions.

Reference: Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

To exercise your rights, contact our data protection contact below.

9. Contact for privacy matters

tolverica.com (LLC)

Address: 15 Khreshchatyk St, Kyiv, 01001, Ukraine

Email: contact@tolverica.com

Phone: +380 633 071 2760

Managing Director: Sara Klein

10. Consumer and distance-learning transparency (Ukraine)

If our site offers services related to education or distance arrangements that require consumer information before a commitment, we provide the relevant mandatory information and contract terms before you proceed, in line with Ukrainian consumer-rights requirements.

References: Закон України "Про захист прав споживачів" від 12.05.1991 № 1023-XII.

If information about goods/services is provided on our site, it is made available in Ukrainian as the State language in accordance with the Ukrainian language requirements.

Reference: Закон України "Про забезпечення функціонування української мови як державної" від 25.04.2019 № 2704-VIII.

Where we conclude online agreements or enable distance transactions, we apply the requirements of Ukrainian e-commerce rules alongside consumer-rights requirements.

Reference: Закон України "Про електронну комерцію" від 03.09.2015 № 675-VIII.